List escalations

curl --request GET \
  --url https://api.getnexor.ai/api/public/escalations \
  --header 'X-API-Key: <api-key>'

import requests

url = "https://api.getnexor.ai/api/public/escalations"

headers = {"X-API-Key": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};

fetch('https://api.getnexor.ai/api/public/escalations', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.getnexor.ai/api/public/escalations",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "X-API-Key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.getnexor.ai/api/public/escalations"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("X-API-Key", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.getnexor.ai/api/public/escalations")
  .header("X-API-Key", "<api-key>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.getnexor.ai/api/public/escalations")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'

response = http.request(request)
puts response.read_body

{
  "success": true,
  "status": "open",
  "total": 6,
  "limit": 25,
  "offset": 0,
  "escalations": [
    {
      "id": "e1f2a3b4-c5d6-4e7f-8a9b-0c1d2e3f4a05",
      "lead_id": "a0b1c2d3-e4f5-4a6b-9c7d-8e9f0a1b2c06",
      "lead_name": "Jordan Lee",
      "status": "pending",
      "overdue": true,
      "channel": "whatsapp",
      "question": "Can I pay the course in three installments?",
      "reason": "The lead asked for a payment plan the agent cannot approve.",
      "created_at": "2026-09-29T08:12:44.000Z",
      "resolved_at": null,
      "resolution_outcome": null,
      "resolved_by": null,
      "assigned_to": "7a2e4c1b-5d3f-4e8a-b6c9-0d1f2e3a4b02",
      "assigned_to_name": "Sam Rivera",
      "assigned_to_email": "sam@example.com",
      "workflow_id": "5b7c9d1e-3f2a-4b6c-8d0e-2f4a6b8c0d14",
      "workflow_name": "Enrollment follow-up"
    }
  ]
}

{
  "error": "invalid_status",
  "message": "invalid_status"
}

{
  "error": "Invalid API key",
  "message": "The provided API key is not valid"
}

{
  "error": "Forbidden",
  "message": "This API key is missing the required scope: leads:read"
}

{
  "error": "workflow_not_found",
  "message": "workflow_not_found"
}

{
  "error": "internal_error",
  "message": "internal_error"
}