Change the idle time
Change the idle time
Set how many minutes a team member can go without using the app before they are set Away automatically (10 to 480, default 50).
PATCH
Change the idle time
Sets the idle time for the whole account: how long a member can go without using the app before they go Away on their own. The default is 50 minutes, so a long phone call does not set anyone Away. The check runs every 5 minutes, so a member goes Away up to 5 minutes after passing the idle time.
Before you start
- MCP keys need
workflows:write. Full-access REST keys need nothing else. - A key that belongs to a person (for example an MCP key) works only for owners and admins. Otherwise it returns 403
OWNER_OR_ADMIN_REQUIRED. - If team availability is not turned on for the account, it returns 403
TEAM_AVAILABILITY_UNAVAILABLE.
Request
The response returns the saved
idle_minutes. Automatic Away never turns anyone Active, and it never moves leads a member already owns.
Related
- Get team availability returns the current value.
- With the Nexor MCP, use
set_availability_idle_time.
Authorizations
API key for authentication. Keys are prefixed with nxr_live_.
Body
application/json
Minutes without using the app before automatic Away.
Required range:
10 <= x <= 480Response
The idle time was saved.
Required range:
10 <= x <= 480Last modified on October 21, 2026