List entry points
List entry points
List the numbers, lines, accounts, and inboxes where leads reach you, and which agent or task answers each one.
GET
List entry points
An entry point is a place where leads reach you: a WhatsApp number, an iMessage number, a personal WhatsApp line, a phone number for calls, SMS, an Instagram or Messenger account, an email sender, or the web chat.
This is not the task marked Entry point when you test an agent. That label is about tasks; this endpoint is about numbers, accounts, and inboxes.
destination says who answers each entry point. Its types use older names:
With
master_workflow_id, the list is seen from that agent:
available: falseandunavailable_reasonexplain why an entry point cannot be connected to it.- The agent’s email and web chat appear with
ambient: true. They belong to the whole agent, andenabledsays whether the agent answers there. - The account needs the inbound router, otherwise 400
inbound_router_not_enabled.
Last modified on September 28, 2026