Get topic transfer rules
Read the topics that make the AI transfer an agent’s calls, the number each one rings, and what the AI says before transferring.
- Each rule has a
key, thetopicthat triggers it, thenumberit transfers to, and what the AI says first (say). rulesis empty when the agent has none. An agent has at most 5 rules.statusisreadyonce calls use these rules. Right after a change it ispending, usually for a minute or two.unpublishedmeans the agent’s calls have not been published yet.
numbers:read. See Transfer by topic for how the AI uses each rule.Authorizations
API key for authentication. Keys are prefixed with nxr_live_.
Path Parameters
Agent ID (master_workflow in the API). A malformed ID returns 400 invalid_group_id.
Response
Topic transfer rules of the agent.
Agent ID.
Topic transfer rules, in the order the AI considers them. Empty when the agent has none.
5ready when calls already use these rules. pending while the change is being applied, usually a minute or two. error needs attention. unpublished when the agent's calls have not been published yet; the rules apply once they are. Never treat pending or error as active.
ready, pending, error, unpublished