Opening the playground
Open the playground from your agent’s dashboard. Type messages as if you were a lead, and the agent replies using its current configuration: its goal, identity, business rules, variables, and knowledge base.Conversations are simulated
Everything in the playground is a simulation. No real lead is created, no messages are sent to real contacts, and nothing you type reaches anyone outside the test.The playground does not affect live leads. Chatting here never creates a lead, never sends a message to a real contact, and does not change any conversation already in progress.
Apply edits before testing them
The agent in the playground uses the prompt from the last completed training. After you change your Business rules in settings, click Train your agent and wait for training to finish. Until then, the playground still reflects the previous version of your rules, not your latest edits.Iterating on your agent
Use the playground to find gaps, then fix them in settings and test again.Play the lead
Start a conversation as Tony Stark would: ask the questions a real lead asks, and let Jarvis respond.
Test edge cases
Push on the hard parts: raise objections, go off-topic, and try the scenarios you are unsure about, so you see how Jarvis handles them.
Refine the right section
When a response is off, open the matching part of your Business rules in settings, for example Objection handling for pushback or Agent limits for things Jarvis should never say, and adjust the wording.