> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getnexor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Test leads

> What a test lead is, where it comes from, where it shows up, and why you cannot find it in Leads, in the pipeline, or through the API until you turn on Show test.

A test lead is a record Nexor creates to try an Agent without contacting a real customer. It carries the **Test** badge and, for the most part, stays out of the working views by default so it does not mix with real leads.

## Where they come from

| Source          | When it is created                                                                                                                                                                    |
| --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Playground      | Every run in **Agents → your Agent → Playground** creates a test lead and enrolls it in that Agent. See [Test in the Playground](/docs/en/guides/getting-started/test-in-playground). |
| Onboarding demo | The sample lead created during the account onboarding.                                                                                                                                |

The **Test** badge also marks sandbox test records.

## Where it shows up and where it does not

| View                         | Playground leads                                         | Onboarding demo lead         |
| ---------------------------- | -------------------------------------------------------- | ---------------------------- |
| **Leads**                    | Hidden until you turn on **Show test** under **Filters** | Visible, with the Test badge |
| **Agent pipeline**           | Hidden until you turn on **Show test**                   | Visible, with the Test badge |
| **Public API and MCP tools** | Not returned                                             | Returned                     |

Search only finds what the view shows. With the filter off, searching a Playground lead by name ends in **No leads match these filters**, even though the record exists.

<Note>
  The **Show test** filter is saved in the current browser for this account. Another teammate, or another device, sees it off.
</Note>

## How long they last

Playground leads that never received a message or a call are deleted automatically three days after their last update. Those with a conversation are kept: they are the account's test history. From the Playground, **Delete test** removes the current record right away.

## If you search for a lead and it is not there

<Steps>
  <Step title="Turn on Show test">
    Open **Leads → Filters** and turn on **Show test**. If the lead appears with the **Test** badge, it came from the Playground: it is not a real lead and it is not lost.
  </Step>

  <Step title="Check where you are looking">
    **Leads** searches across every Agent. The pipeline shows a single Agent, so a lead enrolled in another Agent does not appear there.
  </Step>

  <Step title="If it was a real lead, write to support">
    A real lead that disappeared from **Leads** with the filter on is not a test case. Share the lead link or the exact name and since when it has been missing.
  </Step>
</Steps>